Factors associated with patient satisfaction with telemedicine

IVDVKruskal-Wallis H testdfp-valueMean rank
Marital statusQ/S 2814.6540.005Common law161.70
Divorced/separated126.95
Married144.23
Single166.92
Widowed146.91
Employment statusQ/S 2410.3140.036Employed164.59
Part-time221.00
Retired219.75
Student166.06
Unemployed141.89
Education levelQ/S 248.5830.035None80.93
Primary139.91
Secondary152.40
Tertiary164.20
Pandemic effectQ/S 278.4120.015Benefitted165.00
Mostly negatively164.17
No effect139.10
Pandemic effectQ/S 368.0420.018Benefitted145.79
Mostly negatively165.97
No effect139.15
Q/S 23Q/S 2839.704< 0.001SA178.14
A193.45
NAND169.40
D159.86
SD101.27
Q/S 23Q/S 3688.624< 0.001SA269.90
A207.85
NAND185.14
D139.11
SD93.35

IV: independent variable; DV: dependent variable; df: degrees of freedom; Q/S: Question/Statement; SA: strongly agree; A: agree; NAND: neither agree nor disagree; D: disagree; SD: strongly disagree