From:  Hierarchy-aware strategy recommendation for emotional support dialogues via hyperbolic representation and conservative offline learning

 Strategy distributions and shifts.

StrategyHuman (%)Argmax (%)Sampled T = 1.0 (%)Δ pp (sampled – human)Δ relative (%)
Question20.652.424.8+4.2+20
Restatement or paraphrasing6.30.06.9+0.6+10
Reflection of feelings7.80.08.2+0.4+5
Self-disclosure9.30.08.8–0.5–5
Affirmation and reassurance15.61.615.0–0.6–4
Providing suggestions15.646.121.1+5.5+35
Information6.50.07.2+0.7+11
Others18.40.08.0–10.4–57

All eight strategies; human: full-corpus supporter frequencies; argmax and sampled: CH-IQL deployments, mean over five training seeds; pp: percentage points.